As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
I would just like to say a massive thank you for your amazing customer service. We moved office and found it a very useful way to take our phone number with us at low cost for this change. It has enabled us to get away from BT who had dreadful customer service. Everything you promised to do was done on time, with efficient and professional communications. I have just paid over the telephone our first bill and set up the DD at the same time, again with a friendly and professional person who completed this very quickly. If only it was so easy dealing with all service providers! In a complex world where things are usually far more difficult than they need to be, I applaud your approach to customer service. Thank you.
We’re are very happy with the service that we have received. The Customer Service has so far been excellent. We will be coming back in the future and will certainly recommend Tamar Communications to our clients.
I have spoken to Abby this morning and she answered all my questions fully and I must say extremely polity. Abby was efficient and a pleasure to deal with thanks tamar communications.
Excellent service thank you. Very impressed again with the quality of the staff and product flexibility and effectiveness.
I was very pleasantly surprised how quick & easy it was to obtain my new number, as I have only used my mobile since starting my business. The thought of getting a landline from BT, was quite daunting, which I haven`t pursued. So contacting Tamar today via a work colleague has proved very worthwhile.
Excellent service – surprised how quickly everything is dealt with.
All the staff at Tamar Telecommunications are helpful and friendly. Whenever, I am not sure of navigating around my login pages they are always willing to assist. They never seem to be phased by my requests.
As always a pleasure to deal with your staff, this occasion was no exception!
Having a freephone number couldn’t be more affordable. We offer the very best service to our clients and expect the same from our providers. Tamar Telecommunications made everything so easy, affordable setup costs, no hidden charges and the very best customer service you could ask for, absolutely brilliant.
Just wanted to say how impressed I am yet again with your service, we’ve had a number translation with you for about 10 months and just added 2 more today. It’s always quick and pleasant dealing with either the sales or customer service departments, the numbers are easy to use, easy to setup, 100% reliable and a fraction of the cost some cowboy was insisting his (other) company had to charge us when we were first trying to setup the service. If only BT could learn some tricks from you guys. Many thanks again and keep up the good work!
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.