As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 98.10% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
Excellent service thank you. Very impressed again with the quality of the staff and product flexibility and effectiveness.
You create an extremely good impression. You answer the phone promptly and deal with questions very well indeed. My email question also received a quick response and my question was answered fully. I am hoping things progress in the same way. It is refreshing to get this level of customer service. Thank you.
I was very pleasantly surprised how quick & easy it was to obtain my new number, as I have only used my mobile since starting my business. The thought of getting a landline from BT, was quite daunting, which I haven`t pursued. So contacting Tamar today via a work colleague has proved very worthwhile.
All the staff at Tamar Telecommunications are helpful and friendly. Whenever, I am not sure of navigating around my login pages they are always willing to assist. They never seem to be phased by my requests.
Really great service, came on-stream promptly, was knowledgeable (and eloquent). I was comparing you guys to another provider and this sealed the deal (along with sorting a Silver number when they weren’t available – which showed some staff empowerment to get it, which bodes well). Anyway, I’m signed up now so fingers crossed for the next stages. 🙂
Just wanted to say how impressed I am yet again with your service, we’ve had a number translation with you for about 10 months and just added 2 more today. It’s always quick and pleasant dealing with either the sales or customer service departments, the numbers are easy to use, easy to setup, 100% reliable and a fraction of the cost some cowboy was insisting his (other) company had to charge us when we were first trying to setup the service. If only BT could learn some tricks from you guys. Many thanks again and keep up the good work!
Excellent service providing a great service for virtual offices and solutions that help you grow and manage your business. Real people to talk to that know their products and services and do not give you the big sales pitch!
Having a freephone number couldn’t be more affordable. We offer the very best service to our clients and expect the same from our providers. Tamar Telecommunications made everything so easy, affordable setup costs, no hidden charges and the very best customer service you could ask for, absolutely brilliant.
Spoke to Darren and was very happy with the level of professionalism and customer care. Thus far I could not fault Tamar and would be happy to recommend the company to others.
Just come off the phone with one of your ladies, and would like to say, what a fantastic service, friendly, efficient and really helpful, thank you.
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.