As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
I would just like to say a massive thank you for your amazing customer service. We moved office and found it a very useful way to take our phone number with us at low cost for this change. It has enabled us to get away from BT who had dreadful customer service. Everything you promised to do was done on time, with efficient and professional communications. I have just paid over the telephone our first bill and set up the DD at the same time, again with a friendly and professional person who completed this very quickly. If only it was so easy dealing with all service providers! In a complex world where things are usually far more difficult than they need to be, I applaud your approach to customer service. Thank you.
Excellent service – surprised how quickly everything is dealt with.
Overall, i am very impressed with the service provided by your organisation. Darren, your representative, was most helpful and courteous. I would certainly have no hesitation in recommending you.
Just wanted to say how pleased we are with the service that we got from you today and every time we make contact with you. Everything that your company is asked to do, they do it with ease, your service should be highly recommended and your employees should be told how fantastic they are!
We feel that everyone will make complaints, but hardly anyone will thank companies for how good they are.
We would just like to Thank you for a wonderful service, that you provide.
The service I received has been of the highest quality, and all my calls have been answered by a polite and knowledgeable member of staff within a few seconds.
I called you guys late in the day after I was in urgent need of a fax to email number. Fantastic service and super fast delivery while I was on the phone to you. 10 mins after my client told me his internet was down and he needed to send me an urgent fax….. the fax arrived in my email inbox. FANTASTIC work. Thank you
Just come off the phone with one of your ladies, and would like to say, what a fantastic service, friendly, efficient and really helpful, thank you.
Spoke to Darren and was very happy with the level of professionalism and customer care. Thus far I could not fault Tamar and would be happy to recommend the company to others.
As always a pleasure to deal with your staff, this occasion was no exception!
We’re are very happy with the service that we have received. The Customer Service has so far been excellent. We will be coming back in the future and will certainly recommend Tamar Communications to our clients.
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.