As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
Having a freephone number couldn’t be more affordable. We offer the very best service to our clients and expect the same from our providers. Tamar Telecommunications made everything so easy, affordable setup costs, no hidden charges and the very best customer service you could ask for, absolutely brilliant.
Excellent service – surprised how quickly everything is dealt with.
Just wanted to say how impressed I am yet again with your service, we’ve had a number translation with you for about 10 months and just added 2 more today. It’s always quick and pleasant dealing with either the sales or customer service departments, the numbers are easy to use, easy to setup, 100% reliable and a fraction of the cost some cowboy was insisting his (other) company had to charge us when we were first trying to setup the service. If only BT could learn some tricks from you guys. Many thanks again and keep up the good work!
I called you guys late in the day after I was in urgent need of a fax to email number. Fantastic service and super fast delivery while I was on the phone to you. 10 mins after my client told me his internet was down and he needed to send me an urgent fax….. the fax arrived in my email inbox. FANTASTIC work. Thank you
Quite impressed. I made the order Sunday afternoon and by 9.30am on Monday it was set up and working. Very satisfied will definitely recommend you.
You create an extremely good impression. You answer the phone promptly and deal with questions very well indeed. My email question also received a quick response and my question was answered fully. I am hoping things progress in the same way. It is refreshing to get this level of customer service. Thank you.
As always a pleasure to deal with your staff, this occasion was no exception!
Many thanks for all your help. I tried to set up this arrangement with BT originally and after countless phone calls and being left on hold whilst they communicated with their ‘back office’ every day for the past week I gave up trying. Not only that but they were going to charge me nearly £40.00 per month for each line and their call charges were double yours. You have connected me in less than an hour, your customer service has been absolutely first class and I am getting the service for a fraction of what I was ready to pay BT. I intend to recommend you to all the other Franchisees in the group using our online forum. I am a very happy customer!
Just like to say how much I appreciated your prompt and efficient service, particularly in the middle of a rather busy day. I will be more than happy to recommend you to my colleagues.
Thanks for your fast efficient service. In a world where people are often quick to complain when things don’t go smoothly, it’s nice to be able to say thank you for a job well done. I’ve already had a look at the control panel and it’s much more comprehensive than our existing supplier, this will allow us to manage our calls much easier than at present. Once again thank you.
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.