As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
All the staff at Tamar Telecommunications are helpful and friendly. Whenever, I am not sure of navigating around my login pages they are always willing to assist. They never seem to be phased by my requests.
I was very pleasantly surprised how quick & easy it was to obtain my new number, as I have only used my mobile since starting my business. The thought of getting a landline from BT, was quite daunting, which I haven`t pursued. So contacting Tamar today via a work colleague has proved very worthwhile.
Spoke to Darren and was very happy with the level of professionalism and customer care. Thus far I could not fault Tamar and would be happy to recommend the company to others.
The service I received has been of the highest quality, and all my calls have been answered by a polite and knowledgeable member of staff within a few seconds.
Just like to say how much I appreciated your prompt and efficient service, particularly in the middle of a rather busy day. I will be more than happy to recommend you to my colleagues.
I called you guys late in the day after I was in urgent need of a fax to email number. Fantastic service and super fast delivery while I was on the phone to you. 10 mins after my client told me his internet was down and he needed to send me an urgent fax….. the fax arrived in my email inbox. FANTASTIC work. Thank you
Overall, i am very impressed with the service provided by your organisation. Darren, your representative, was most helpful and courteous. I would certainly have no hesitation in recommending you.
Thanks for your fast efficient service. In a world where people are often quick to complain when things don’t go smoothly, it’s nice to be able to say thank you for a job well done. I’ve already had a look at the control panel and it’s much more comprehensive than our existing supplier, this will allow us to manage our calls much easier than at present. Once again thank you.
When I have called I have received excellent service and your company has a nice combination of service and competitive pricing. I would have no trouble in recommending you to anyone.
I would just like to say a massive thank you for your amazing customer service. We moved office and found it a very useful way to take our phone number with us at low cost for this change. It has enabled us to get away from BT who had dreadful customer service. Everything you promised to do was done on time, with efficient and professional communications. I have just paid over the telephone our first bill and set up the DD at the same time, again with a friendly and professional person who completed this very quickly. If only it was so easy dealing with all service providers! In a complex world where things are usually far more difficult than they need to be, I applaud your approach to customer service. Thank you.
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.