As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
All the staff at Tamar Telecommunications are helpful and friendly. Whenever, I am not sure of navigating around my login pages they are always willing to assist. They never seem to be phased by my requests.
Just like to say how much I appreciated your prompt and efficient service, particularly in the middle of a rather busy day. I will be more than happy to recommend you to my colleagues.
Just come off the phone with one of your ladies, and would like to say, what a fantastic service, friendly, efficient and really helpful, thank you.
I called you guys late in the day after I was in urgent need of a fax to email number. Fantastic service and super fast delivery while I was on the phone to you. 10 mins after my client told me his internet was down and he needed to send me an urgent fax….. the fax arrived in my email inbox. FANTASTIC work. Thank you
Quite impressed. I made the order Sunday afternoon and by 9.30am on Monday it was set up and working. Very satisfied will definitely recommend you.
Really great service, came on-stream promptly, was knowledgeable (and eloquent). I was comparing you guys to another provider and this sealed the deal (along with sorting a Silver number when they weren’t available – which showed some staff empowerment to get it, which bodes well). Anyway, I’m signed up now so fingers crossed for the next stages.
I would just like to say a massive thank you for your amazing customer service. We moved office and found it a very useful way to take our phone number with us at low cost for this change. It has enabled us to get away from BT who had dreadful customer service. Everything you promised to do was done on time, with efficient and professional communications. I have just paid over the telephone our first bill and set up the DD at the same time, again with a friendly and professional person who completed this very quickly. If only it was so easy dealing with all service providers! In a complex world where things are usually far more difficult than they need to be, I applaud your approach to customer service. Thank you.
Excellent service thank you. Very impressed again with the quality of the staff and product flexibility and effectiveness.
You create an extremely good impression. You answer the phone promptly and deal with questions very well indeed. My email question also received a quick response and my question was answered fully. I am hoping things progress in the same way. It is refreshing to get this level of customer service. Thank you.
Excellent service providing a great service for virtual offices and solutions that help you grow and manage your business. Real people to talk to that know their products and services and do not give you the big sales pitch!
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.