As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
Very good service, I can’t believe that everything was done for me so quick!
All the staff at Tamar Telecommunications are helpful and friendly. Whenever, I am not sure of navigating around my login pages they are always willing to assist. They never seem to be phased by my requests.
Just wanted to say how pleased we are with the service that we got from you today and every time we make contact with you. Everything that your company is asked to do, they do it with ease, your service should be highly recommended and your employees should be told how fantastic they are!
We feel that everyone will make complaints, but hardly anyone will thank companies for how good they are.
We would just like to Thank you for a wonderful service, that you provide.
Spoke to Darren and was very happy with the level of professionalism and customer care. Thus far I could not fault Tamar and would be happy to recommend the company to others.
Really great service, came on-stream promptly, was knowledgeable (and eloquent). I was comparing you guys to another provider and this sealed the deal (along with sorting a Silver number when they weren’t available – which showed some staff empowerment to get it, which bodes well). Anyway, I’m signed up now so fingers crossed for the next stages.
Thanks for your fast efficient service. In a world where people are often quick to complain when things don’t go smoothly, it’s nice to be able to say thank you for a job well done. I’ve already had a look at the control panel and it’s much more comprehensive than our existing supplier, this will allow us to manage our calls much easier than at present. Once again thank you.
The service I received has been of the highest quality, and all my calls have been answered by a polite and knowledgeable member of staff within a few seconds.
I was very pleasantly surprised how quick & easy it was to obtain my new number, as I have only used my mobile since starting my business. The thought of getting a landline from BT, was quite daunting, which I haven`t pursued. So contacting Tamar today via a work colleague has proved very worthwhile.
I called you guys late in the day after I was in urgent need of a fax to email number. Fantastic service and super fast delivery while I was on the phone to you. 10 mins after my client told me his internet was down and he needed to send me an urgent fax….. the fax arrived in my email inbox. FANTASTIC work. Thank you
We’re are very happy with the service that we have received. The Customer Service has so far been excellent. We will be coming back in the future and will certainly recommend Tamar Communications to our clients.
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.