As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.02% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
Really great service, came on-stream promptly, was knowledgeable (and eloquent). I was comparing you guys to another provider and this sealed the deal (along with sorting a Silver number when they weren’t available – which showed some staff empowerment to get it, which bodes well). Anyway, I’m signed up now so fingers crossed for the next stages.
You create an extremely good impression. You answer the phone promptly and deal with questions very well indeed. My email question also received a quick response and my question was answered fully. I am hoping things progress in the same way. It is refreshing to get this level of customer service. Thank you.
Having a freephone number couldn’t be more affordable. We offer the very best service to our clients and expect the same from our providers. Tamar Telecommunications made everything so easy, affordable setup costs, no hidden charges and the very best customer service you could ask for, absolutely brilliant.
The service I received has been of the highest quality, and all my calls have been answered by a polite and knowledgeable member of staff within a few seconds.
Excellent service thank you. Very impressed again with the quality of the staff and product flexibility and effectiveness.
Many thanks for all your help. I tried to set up this arrangement with BT originally and after countless phone calls and being left on hold whilst they communicated with their ‘back office’ every day for the past week I gave up trying. Not only that but they were going to charge me nearly £40.00 per month for each line and their call charges were double yours. You have connected me in less than an hour, your customer service has been absolutely first class and I am getting the service for a fraction of what I was ready to pay BT. I intend to recommend you to all the other Franchisees in the group using our online forum. I am a very happy customer!
Excellent service – surprised how quickly everything is dealt with.
Thanks for that awesomely fast, efficient and accurate service, my local number has been set up and configured within 10 minutes, I can hardly believe it. Great work. I’ll be recommending Tamar to my 250+ franchise colleagues.
Just wanted to say how impressed I am yet again with your service, we’ve had a number translation with you for about 10 months and just added 2 more today. It’s always quick and pleasant dealing with either the sales or customer service departments, the numbers are easy to use, easy to setup, 100% reliable and a fraction of the cost some cowboy was insisting his (other) company had to charge us when we were first trying to setup the service. If only BT could learn some tricks from you guys. Many thanks again and keep up the good work!
I called you guys late in the day after I was in urgent need of a fax to email number. Fantastic service and super fast delivery while I was on the phone to you. 10 mins after my client told me his internet was down and he needed to send me an urgent fax….. the fax arrived in my email inbox. FANTASTIC work. Thank you
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.