As a company we can adapt our approach to suit the sole trader through to the large corporate clients for whom we provide a dedicated account manager. Many of our new customers come to us from referrals from our existing customers recommending our services to them.
We strive to maintain a high level of service to all our customers.
Over the past three months, 97.88% of calls we received were answered within 10 seconds.
Emails are usually responded to within 2 working hours.
Below are just some of the Tamar Telecommunications customer reviews and customer testimonials that we have received.
What our customers say…
All the staff at Tamar Telecommunications are helpful and friendly. Whenever, I am not sure of navigating around my login pages they are always willing to assist. They never seem to be phased by my requests.
Just wanted to say how impressed I am yet again with your service, we’ve had a number translation with you for about 10 months and just added 2 more today. It’s always quick and pleasant dealing with either the sales or customer service departments, the numbers are easy to use, easy to setup, 100% reliable and a fraction of the cost some cowboy was insisting his (other) company had to charge us when we were first trying to setup the service. If only BT could learn some tricks from you guys. Many thanks again and keep up the good work!
Quite impressed. I made the order Sunday afternoon and by 9.30am on Monday it was set up and working. Very satisfied will definitely recommend you.
You create an extremely good impression. You answer the phone promptly and deal with questions very well indeed. My email question also received a quick response and my question was answered fully. I am hoping things progress in the same way. It is refreshing to get this level of customer service. Thank you.
Excellent service thank you. Very impressed again with the quality of the staff and product flexibility and effectiveness.
The service I received has been of the highest quality, and all my calls have been answered by a polite and knowledgeable member of staff within a few seconds.
Full marks all round, a really friendly yet efficient service, a hi-tech solution nicely simplified….and for a technophobe like me – that’s just perfect. Wouldn’t hesitate to recommend you.
Thanks for that awesomely fast, efficient and accurate service, my local number has been set up and configured within 10 minutes, I can hardly believe it. Great work. I’ll be recommending Tamar to my 250+ franchise colleagues.
I would just like to say a massive thank you for your amazing customer service. We moved office and found it a very useful way to take our phone number with us at low cost for this change. It has enabled us to get away from BT who had dreadful customer service. Everything you promised to do was done on time, with efficient and professional communications. I have just paid over the telephone our first bill and set up the DD at the same time, again with a friendly and professional person who completed this very quickly. If only it was so easy dealing with all service providers! In a complex world where things are usually far more difficult than they need to be, I applaud your approach to customer service. Thank you.
Thanks for your fast efficient service. In a world where people are often quick to complain when things don’t go smoothly, it’s nice to be able to say thank you for a job well done. I’ve already had a look at the control panel and it’s much more comprehensive than our existing supplier, this will allow us to manage our calls much easier than at present. Once again thank you.
If you are an existing customer of Tamar Telecommunications, we would really appreciate your feedback. We try to include a varied range of customer testimonials on this page. If you would like to submit a customer testimonial / review, please contact us.