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Jill Chapman of The Create Network

18th July 2014

Jill Chapman of The Create Network

Everything you promised to do was done on time

I would just like to say a massive thank you for your amazing customer service. We moved office and found it a very useful way to take our phone number with us at low cost for this change. It has enabled us to get away from BT who had dreadful customer service. Everything you promised to do was done on time, with efficient and professional communications. I have just paid over the telephone our first bill and set up the DD at the same time, again with a friendly and professional person who completed this very quickly. If only it was so easy dealing with all service providers! In a complex world where things are usually far more difficult than they need to be, I applaud your approach to customer service. Thank you.

Jill Chapman of The Create Network

29th January 2021

Why small businesses fail (and how to avoid that fate)

Small businesses in the UK have a worryingly high rate of failure. 20% close their doors within twelve months, rising to 60% after three years. Careful founders can significantly decrease the chance of their business becoming a member of the failed majority by paying attention to the reasons why other small businesses have failed, and…

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24th December 2020

6 tips for a better home office setup

Need a better home office setup? Working from home is fast becoming the norm for many. During the first UK coronavirus lockdown, in April 2020, some 46.6% of people in employment worked from home at least some of the time. And for the country’s growing cohort of self-employed people and employees on flexible contracts, home-working…

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How small businesses can take card payments

Card payments rocketed to the top of the agenda for many small businesses in 2020. Until recently, accepting card was a great way to future-proof a small business. Nowadays, with card payments 75% higher than the pre-coronavirus norm, it is fast becoming a basic business requirement. The pandemic may have caused an increase in card…

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