This site uses cookies to store information on your computer, by using our site you accept the terms of our Privacy policy Close

Ofcom to Tackle Number Spoofing

21st October 2013

Ofcom to Tackle Number Spoofing

Ofcom today announced it is joining forces with regulators from Canada and the United States to tackle the problem of phone number ‘spoofing’.

Spoofing involves callers hiding their identity by causing a false or invalid phone number to display when making calls. It is a tactic often used by organisations carrying out unsolicited, misleading or even fraudulent telemarketing activities and can increase the harm caused to consumers from nuisance calls.

A ‘spoofed’ number on a call display might be a random series of digits, or even mimic the number of a real company or person who has nothing to do with the real caller.

As a result, consumers can’t return the call to find out who is contacting them or opt out of future direct marketing calls from that organisation. Number spoofing can also make it more difficult for regulators to trace those companies responsible for making nuisance calls.

Coordinated international action

Calls with spoofed numbers can and do come from all over the world and account for a significant and growing proportion of nuisance calls made to consumers in English-speaking countries. International cooperation is therefore vital in addressing this complex problem.

Ofcom and the Information Commissioner’s Office in the UK, and international regulators from Canada and the United States, today pledged to combine resources, share intelligence and work collaboratively to find solutions to the problem of phone number spoofing. Assistance from the telecommunications industry in each of the four countries will also be sought as part of the initiative.

This work complements Ofcom’s ongoing work to improve call and message tracing processes, as set out in its joint action plan with the Information Commissioner’s Office.

Claudio Pollack, Ofcom’s Consumer Group Director, said: ‘International cooperation is vital in finding effective remedies to the problem of number spoofing. We are thoroughly committed to this joint effort and are determined to put a stop to this harmful practice and take action against those responsible.’

Read our guide on preventing and complaining about nuisance calls.

Ofcom also have an online portal to help consumers register a complaint by directing them to the appropriate UK regulator.

August 4, 2021

Start an online business with this guide

This could be a great time to start an online business. In 2020, the share of UK retail sales which took place online grew to 26.2% – up from 19.4% the previous year. In 2011, that figure stood at just 12%. With each passing year and every shift towards online shopping, there are fresh opportunities…

Read More

January 29, 2021

Why small businesses fail (and how to avoid that fate)

Small businesses in the UK have a worryingly high rate of failure. 20% close their doors within twelve months, rising to 60% after three years. Careful founders can significantly decrease the chance of their business becoming a member of the failed majority by paying attention to the reasons why other small businesses have failed, and…

Read More

December 24, 2020

6 tips for a better home office setup

Need a better home office setup? Working from home is fast becoming the norm for many. During the first UK coronavirus lockdown, in April 2020, some 46.6% of people in employment worked from home at least some of the time. And for the country’s growing cohort of self-employed people and employees on flexible contracts, home-working…

Read More

December 24, 2020

How small businesses can take card payments

Card payments rocketed to the top of the agenda for many small businesses in 2020. Until recently, accepting card was a great way to future-proof a small business. Nowadays, with card payments 75% higher than the pre-coronavirus norm, it is fast becoming a basic business requirement. The pandemic may have caused an increase in card…

Read More

Stay up to date on other posts from Tamar Telecommunications, follow us on social media… Facebook,Twitter, LinkedIn, Instagram.