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Tamar FAQ

Let's Answer Your Questions

We’ve put together a list of our most frequently asked questions so you can get your answers quick and easy. We’re certain there’s a few more that could be on here so if there’s anything we’ve missed, give us a call or send us a message and we’ll walk you through it!

We love talking to customers. Our team are here to help answer any questions you may have, there’s nothing we haven’t heard before.

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Everything You Need To Know

All tariffs run from the first of the month. When you sign up, we only take a part payment so that you only pay for the days you have used.
No, for this service you will need our mobile app called Tamar Connect.
When a customer calls your virtual number, you will be using diversion minutes, this is us sending calls to your mobile/landline.
Once you have used up your inclusive minutes, you will be charged the pence per minute rate for your tariff.
When you place your order, you can setup a direct debit or call us on 0800 772 0000 and we can set it up for you.
Unfortunately not. Our services are for business use only.
Yes, just visit our Control Panel to change your destination number FREE of charge.
Yes, nothing changes to your mobile number and you continue using it as normal.
Yes, this service is available via our mobile app called Tamar Connect.
Yes, your call can be diverted to multiple numbers.
No, for inbound calls you only need mobile signal.
No, we provide a control panel & app to control your numbers.
Yes, you can divert as many virutal numbers to your mobile as you like.
No, we provide a control panel & app to control your numbers.
Our call whisper addon means you will hear a greeting before you answer the call.
This can be changed via our control panel or mobile app.
Yes, provided your mobile can still receive calls abroad, you will continue to get calls.
Yes, numbers can be ported to other providers.
Yes, call us on 0800 772 0000 or email us and we’ll change your plan from the 1st of the followng month.
Call us on 0800 772 0000 or email us hello@tamar.co.uk
Call us on 0800 772 0000 or email us hello@tamar.co.uk
Call us on 0800 772 0000 or email us hello@tamar.co.uk
Call us on 0800 772 0000 or email us hello@tamar.co.uk
Call us on 0800 772 0000 or email us hello@tamar.co.uk

To port a number to Tamar, complete the porting form and we’ll start the process for you.

Call us on 0800 772 000 or email hello@tamar.co.uk

Most numbers can be ported to Tamar, call us on 0800 772 0000 and we’ll discuss options.

We can port most numbers starting with 01/02/03/08.

Yes, download the Tamar Phone app from your app store.

Yes, most VoIP phones are supported

A hunt group is a feature that sends incoming calls to a group of extensions or phone numbers based on a set of rules, so the call is answered as quickly as possible.

Think of it like a queue for ringing phones, but instead of holding callers in a line, the system “hunts” for the next available person to answer.

The virtual switchboard / auto attendant service enables your inbound calls to be routed directly to the relevant department or person, be it in the same office, or to different office locations using just one telephone number for your customers to call.
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Why Choose Tamar Telecom?

Thousands Of UK Businesses are already using Tamar Virtual Numbers to power up their business communications. We’re so confident in our services we offer all out numbers on a simple, 30-day rolling contract. 

  • > Look More Established
  • Customers trust landline numbers. They show your business at its best,  professional, credible, and reliable.
  • > Keep Your Personal Number Private
  • No more giving out your mobile number to customers. Keep your work life and personal life separate.
  • > Simple Setup, No Tech Needed
  • Tamar Numbers are incredibly simple to set up. No engineer visits. No hardware. No fuss.
  • > Answer Calls From Anywhere
  • Answer calls on your mobile at home, on-site, or on the go. Perfect for hybrid work, home offices, or trades.
  • > Personalise Your Setup
  • Tamar Give You Hundreds Of Free Feature Combinations To Power Up Your Business Comms. 

Rated 5 Stars By Thousands Of Customers!

You've Read The Tamar FAQ... Now Read This...

We’re not just a one-trick pony, our Virtual Phone Numbers come with HUNDREDS of different feature combinations so businesses like yours can power up your telecoms & business management. Utilize all our FREE features so you can optimise your workflow, maximise your sales & balance your work lifestyle.

  • > Customise Your Setup In Hundreds Of Ways
  • > Keep Your Number For Life
  • > No Long Contracts Or Hidden Costs
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