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Call Statistics​

Instant Call Tracking

Managing your calls more effectively becomes easy with virtual telephone numbers from Tamar Telecommunications. One of the included free features is the call statistics package. Call statistics are very useful for tracking how well your advertising is working for you, as well as to see how busy you are and how many calls you may be missing.

The call statistics home page gives a snapshot of the current months calls so far for the account. This includes total calls this month, engaged calls, unanswered calls and the top ten numbers this month by volume of calls. Pie charts give a clear graphical representation of the current month’s calls.

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Man using free call statistics feature on tamar phone

Call Reports

View your available call statistics reports below. Need something specific? We also offer custom call reporting tailored to your business.

Full call statistics reports

Call Statistics

This report generates a list of calls for the selected from and to dates including; start date/time, calling number, caller location, called number, destination, call duration and whether the call was answered/engaged/not answered.

Call Statistics CSV

This report enables you to download the data for the selected from and to dates as a .csv file. This can then be imported into your own software should it be required.

Call Distribution by Calls

The following reports show how many calls have been received to a number and account overall. The reports can also help to identify your busiest times of the day, week, month and year.

The number-of-calls reports can be viewed as a table or graph

Call Distribution by Hour

The report shows the number of calls received based on the time of day.

Call Distribution by Day of Week

The report shows the number of calls received based on the day of week.

Call Distribution by Day of Month

The report shows the number of calls received based on the day of month.

Call Distribution by Month

The report shows the number of calls received based on the month.

Call Distribution by Minutes

This report help to identify your busiest times of the day, week, month and year by volume of minutes.

The number-of-minutes reports can be viewed as a table or graph

Minutes Distribution by Hour

The report shows the number of minutes received based on the time of day.

Minutes Distribution by Day of Week

The report shows the number of minutes received based on the day of week.

Minutes Distribution by Day of Month

The report shows the number of minutes received based on the day of month.

Minutes Distribution by Month

The report shows the number of minutes received based on the month.

Call Distribution by Number

This report shows numbers that have received calls during the specified from and to dates.

Generating Call Statistics Reports

Call statistics reports can be generated for all numbers, a specified number/prefix, hunt group, or by entering the description assigned to a number, for example Manchester Evening News Advert.

The date range can be set either by selecting from and to dates from the calendar or by using the date range drop-down which has pre-set start and end dates, such as today, yesterday, last seven days.

Advertising Tracking Numbers​

Many businesses advertise their products or services in all kinds of ways, but do you really know which advertisements actually work?

By using a different telephone number in each advert, you can see from your online call statistics, which adverts are receiving the most calls and which receive either no or very few calls.

The small price of having a different number in each advert could save you hundreds of pounds in advertisements that don’t bring in the results you need. The money that you save can then be used to expand on your successful advertisements/areas that are successful for you.

Where are Tamar Telecom based?

We are 100% UK based, our head office is Plymouth in Devon.

We’ll do everything for you and even show you how to make changes to your number to get the best solution for your business.

Absolutely! you can move your telephone number to Tamar and take advantage of our amazing tariffs and business boosting features.

Absolutely none.

No. Just give us 30 days notice.

There isn’t one. We believe in honest telecoms for everyone. Take a look at what our customers are saying.

Frequently Asked Questions​

Here’s some of our most frequently asked questions. If you can’t find the answer you’re looking for, please call us on 0800 772 0000

Get A Mobile Landline That Does So Much More!

Tamar Mobile Landlines come with HUNDREDS of different feature combinations to take your business further.

Set your working hours, send calls to custom branded voicemail, have your business number call multiple devices and even activate Holiday Mode… All completely free with every Mobile Landline!