We have a lot of customers who use their personal phones for business as well as personal use. Something we get asked a lot is how to differentiate between business and personal calls. We understand for startups and small businesses keeping up a professional image is essential for building those customer relationships, which is why we offer our Call Whisper feature for businesses in this situation.
Call Whisper is an add on feature to your virtual number, playing a short message letting you know the call is for your business. The message is personalised to you, for example, “Incoming call for Jakes Plumbing”. Only you will hear the message, the caller will just hear the standard ring tone. This helps you differentiate between business and personal calls, giving you the opportunity to answer the phone professionally and set the right impression for your business from the off.
You can have Call Whisper set up so you have the option to either accept the call or route it to your business voicemail. This is ideal if you aren’t in a suitable environment to take a business call and sound professional. For example, if you work around loud machinery or are simply just too busy to take the call right there, you can route to voicemail and return the call at your earliest convenience. Alternatively, you could route the call to another member of staff on duty.
There you have a simple way to differentiate between business and personal calls with Call Whisper without having multiple phones or expensive setups. Just £3pm+VAT, no hidden costs or long contracts.
