This site uses cookies to store information on your computer, by using our site you accept the terms of our Privacy policy Close

Differentiate between business and personal calls

11th February 2019

Differentiate between business and personal calls

We have a lot of customers who use their personal phones for business as well as personal use. Something we get asked a lot is how to differentiate between business and personal calls. We understand for startups and small businesses keeping up a professional image is essential for building those customer relationships, which is why we offer our Call Whisper feature for businesses in this situation.

Differentiate between business and personal calls with call whisper

Call Whisper is an add on feature to your virtual number, playing a short message letting you know the call is for your business. The message is personalised to you, for example, “Incoming call for Jakes Plumbing”. Only you will hear the message, the caller will just hear the standard ring tone. This helps you differentiate between business and personal calls, giving you the opportunity to answer the phone professionally and set the right impression for your business from the off.

You can have Call Whisper set up so you have the option to either accept the call or forward it to your business voicemail. This is ideal if you aren’t in a suitable environment to take a business call and sound professional. For example, if you work around loud machinery or are simply just too busy to take the call right there, you can forward to voicemail and return the call at your earliest convenience. Alternatively, you could forward the call to another member of staff on duty.

There you have a simple way to differentiate between business and personal calls with Call Whisper without having multiple phones or expensive setups. Just £3pm+VAT, no hidden costs or long contracts.

Welcome customers to your business with our free Welcome Announcement feature

Let your customer know they have the correct number right from the beginning, build trust and establish yourself as a professional business. Our free Welcome announcement feature lets you record a greeting to play to your callers when they dial your number. For example, “Welcome to My Secret Agency, please hold while we connect you to the next available agent”.

Our Welcome Announcement feature is FREE for all customers. Get yours setup on the Control Panel today or call customer services on 0800 772 0000 and they will help you. You can record your own greeting free of charge or choose one of our carefully selected voiceover artists for a small fee.

Not a customer yet? Sign up for a Virtual Number with Tamar Telecommunications and get over 10 free features with every number. Plus, with our free Control Panel App you can manage your calls from anywhere. Still not convinced? Check us out on TrustPilot to see what our existing customers are saying about us.

More from Tamar Telecommunications:

Start your own business tips0800 Numbers

Stay up to date on other posts from Tamar Telecommunications, follow us on social media…
Facebook,Twitter, LinkedIn, Instagram.

August 4, 2021

Start an online business with this guide

This could be a great time to start an online business. In 2020, the share of UK retail sales which took place online grew to 26.2% – up from 19.4% the previous year. In 2011, that figure stood at just 12%. With each passing year and every shift towards online shopping, there are fresh opportunities…

Read More

January 29, 2021

Why small businesses fail (and how to avoid that fate)

Small businesses in the UK have a worryingly high rate of failure. 20% close their doors within twelve months, rising to 60% after three years. Careful founders can significantly decrease the chance of their business becoming a member of the failed majority by paying attention to the reasons why other small businesses have failed, and…

Read More

December 24, 2020

6 tips for a better home office setup

Need a better home office setup? Working from home is fast becoming the norm for many. During the first UK coronavirus lockdown, in April 2020, some 46.6% of people in employment worked from home at least some of the time. And for the country’s growing cohort of self-employed people and employees on flexible contracts, home-working…

Read More

December 24, 2020

How small businesses can take card payments

Card payments rocketed to the top of the agenda for many small businesses in 2020. Until recently, accepting card was a great way to future-proof a small business. Nowadays, with card payments 75% higher than the pre-coronavirus norm, it is fast becoming a basic business requirement. The pandemic may have caused an increase in card…

Read More

Stay up to date on other posts from Tamar Telecommunications, follow us on social media… Facebook,Twitter, LinkedIn, Instagram.