Telephone numbers from Tamar Telecommunications are provided with a selection of features for free, as well as additional value added services designed to further enhance the numbers call management capability. The following number services are included at no extra cost, unless specified otherwise.
Online Number Management
The online number management control panel allows changes to be made to numbers instantly 24/7. The control panel allows you to modify numbers with ease, as well as for viewing call statistic reports, all at a click of a button. More information is available on the Online Number Management page.
Hunt groups allow calls to be diverted to multiple landline and mobile numbers when engaged or not answered. An example of this would be to have calls try your office number first, with calls trying your mobile if the office number is engaged or unanswered. More information is available on the Hunt Groups page.
Call Statistics Reports
Our online call statistics allow you to view a range of reports for your numbers. This enables you to manage your staffing resources by being able to identify your busiest days and times of the day in which you receive the most calls. More information is available on the Call Statistics page.
The voicemail can answer your calls for you when your line is engaged and not answered. By using timed diverts, you can also have voicemail at certain times, for example when you are closed. Messages left by callers are then emailed to one or more email addresses as a .wav sound file. Voicemail messages can also be listened to both online and by dialling in to the voicemail box. More information is available on the Voicemail page.
Missed Call Alerts
Missed call alerts can be set to email you details of calls you have missed, perhaps because your line was engaged or the call went unanswered. The alert would also include the caller’s number, provided that the caller didn’t withhold their number. More information is available on the Missed Call Alerts page.
Stop unwanted calls by adding numbers to your Blacklist. When a number on your Blacklist calls you, they would be played a message advising the caller that calls are not currently being accepted from this number. More information is available on the Blacklist page.
Virtual Switchboard – From £4.99 a month
Manage your calls more effectively by diverting the caller to the most appropriate person/department. Press 1 for sales, 2 for accounts etc. The virtual switchboard is managed online and gives a professional first impression to your callers. More information is available on the Virtual Switchboard page.